In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), the following legal aspects of the website are reported:
1. Object and scope of application
The purpose of these General Conditions of use and contracting is to regulate the availability of the information provided on the website, as well as the legal relationship that emanates from the contracting processes carried out between users and the owner of the website.
2. User condition and acceptance
The contracting of any product and/or service confers the condition of "Client" and you must know and accept the general contracting conditions included in this text, as well as, where appropriate, the particular conditions that govern the acquisition.
Only persons over 18 years of age are authorized to use the electronic commerce services through the website. By accepting the General Conditions of use and contracting, the Client declares:
1st. That he is a person of legal age and with the capacity to contract.
2nd. That you have read and agree to these terms and conditions.
COLEGIO API GIRONA makes the email address email@example.com available to Users and Clients to consult any doubt about the General Conditions.
3. Modifications of the legal notice and general conditions
COLEGIO API GIRONA may modify the General Conditions without prior notice, so it is advisable that they be read each time you visit the website. These modifications are applicable as of their publication on the website and may not be applied to previously concluded contracts. In any case, the revision date of the General Conditions will appear. Each purchase is governed by the General Conditions in force on the date of the order. In any case, before any contracting process, the General Conditions may be consulted.
4. Responsibility of COLEGIO API GIRONA
The products and services presented on the website are in accordance with Spanish law. Access to the website will be voluntary, and, therefore, the responsibility of the user, who will be responsible for any direct or indirect effect that derives from the use of the website, including, by way of example and not limitation, any result economic, technical and/or adverse legal, as well as the disappointment of the expectations generated by our website, forcing the user to keep COLEGIO API GIRONA harmless for any claim derived, directly or indirectly, from such events.
COLEGIO API GIRONA is not responsible for the damages that may arise from interferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or in the devices and computer equipment of the users, motivated by causes external to COLEGIO API GIRONA, which prevent or delay the provision of services or navigation through the store, or delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems, or the impossibility to provide the service or allow access for reasons not attributable to COLEGIO API GIRONA, due to the user, third parties, or cases of force majeure.
COLEGIO API GIRONA does not control, for all purposes, the use that users make of the website. In particular, COLEGIO API GIRONA is not responsible in any way for users to use the website in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so diligently and prudently.
The civil liability of COLEGIO API GIRONA for the products supplied is limited to the amount thereof, the user or consumer waives any liability to COLEGIO API GIRONA for any concept in any case of dissatisfaction with the products purchased through this website as well such as possible failures, slow access or errors in accessing it, including loss of data, or other information that may exist in the computer or network of the user who accessed COLEGIO API GIRONA.
5. Obligations of clients/users
For all purposes, the user is obliged to comply with these General Conditions, as well as to comply with the special warnings or instructions for use contained therein or on the website and always act in accordance with the law, good customs and the requirements in good faith, using due diligence, and refraining from using the website in any way that could prevent, damage or deteriorate its normal operation, the goods or rights of COLEGIO API GIRONA, its suppliers, the rest of the users or usually from any third party. Access to and use of the portal by minors is prohibited without the express consent of their parents. COLEGIO API GIRONA is not responsible for the veracity and accuracy of the data completed by the user and therefore cannot verify their age.
Specifically, and without this implying any restriction in the previous section, during the use of the website, the user undertakes to:
a) Provide truthful information about the data requested in the user registration or order form, and keep them updated.
b) Not to introduce, store or disseminate on or from the website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence or discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and in general current regulations.
c) Do not enter, store or disseminate through the store page any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the website, in any of the services, or in any of the the equipment, systems or networks of COLEGIO API GIRONA, of any other user, of the providers of COLEGIO API GIRONA or in general of any third party.
d) Not to carry out advertising or commercial exploitation activities through the website, and not to use the contents and information of the same to send advertising, or send messages for any other commercial purpose, or to collect or store personal data of third parties, of There is no express authorization.
e) Not to use false identities, nor supplant the identity of others in the use of the website or in the use of any of its services, including the use, where appropriate, of passwords or access codes of third parties or in any other way.
f) Not to destroy, alter, use for their own use, disable or damage the data, information, programs or electronic documents of COLEGIO API GIRONA, its suppliers or third parties.
g) Do not enter, store or disseminate through the store page any content that infringes intellectual property rights, industrial rights or business secrets of third parties, nor in general any content that does not hold, in accordance with the law, the right to put it available to a third party.
6. Carrying out the contracting of registration:
Step 1 Access the website
To place an order it is necessary to connect to the website.
Step 2 Access the contracting section of the annual subscription
The User must add the product they wish to purchase in the basket, according to the instructions on the screen. We only have the option to subscribe with a single annual payment.
Step 3 Validate purchase
Completing for this purpose the supplied order forms (user identification data, billing data, etc.) and validating the purchase. The validation of the order by the Client expressly implies knowledge and acceptance of these general contracting conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by COLEGIO API GIRONA constitute proof of the set of transactions carried out between COLEGIO API GIRONA and its associates. COLEGIO API GIRONA will file the electronic document in which the contract is formalized and it will be accessible. Once the purchase has been made and as soon as possible, always before 24 hours have elapsed from the execution of the purchase, COLEGIO API GIRONA will send the Client a proof of purchase by e-mail. If you do not agree with the data contained in this confirmation, you may request their modification or cancellation of the contract.
Step 4 Payment
The accepted payment method is PAYPAL.
7. Prices, changes and cancellations/returns/withdrawal.
The prices indicated on the website (in the PRICES section) include taxes related to VAT.
The consumer will have the right to withdraw from the contract in the cases provided by law or regulation and when this is recognized in the offer, advertising promotion or in the contract itself. The consumer and user will have a minimum period of fourteen calendar days to exercise the right of withdrawal from the reception of the good object of the contract or from the conclusion of the same if the object of the contract was the provision of services.
Right of withdrawal
You have the right to withdraw from the current contract within a period of 14 business days without the need for justification.
The withdrawal period will expire 14 business days from the day that you or a third party indicated by you, other than the carrier, acquired physical possession of the goods. To exercise the right of withdrawal, you must notify COLEGIO API GIRONA in writing of your decision to terminate the contract by contacting COLEGIO API GIRONA, C/ Eiximenis 18, Entresol-1a, 17001 GIRONA (Spain), by letter or e-mail coapi@ apigirona.com
To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the expiration of the indicated period of 14 business days.
Exceptions to the Right of Withdrawal
As for the services, the right of withdrawal cannot be exercised in the event that:
-they have been provided and executed in full (if they have begun to be provided, they can be withdrawn, but the part corresponding to the services provided must be paid).
In this case, when dealing with courses, talks, conferences, etc. Logically, withdrawal cannot be exercised once the service has been performed.
Consequences of withdrawal
In case of withdrawal on your part, all payments received will be returned to you without undue delay and, in any case, no later than 14 calendar days from the date of receipt of the returned good at the COLEGIO API GIRONA facilities. From this amount will be deducted the shipping costs of the merchandise to the facilities of COLEGIO API GIRONA.
This reimbursement will be made using the same means of payment used for the transaction, unless you have expressly provided otherwise. In any case, you will not incur any expenses as a result of the refund.
Please follow the product return instructions indicated in this document.
All the products we sell have our quality guarantee as an OFFICIAL ASSOCIATION OF REAL ESTATE AGENTS, ensuring an ideal content within our sector.
On the other hand, if one of the services purchased on our website could not be carried out for reasons attributable to us, the OFFICIAL ASSOCIATION OF REAL ESTATE AGENTS would assume the return to customers of the amount of all those services that could not be carried out. enjoy.
COLEGIO API GIRONA supports as a payment method:
Payment by Credit Card: Visa and Master Card have developed a system to safely make payments on the Internet. The Secure Electronic Commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorizing the payment over the Internet.
COLEGIO API GIRONA adheres to this security protocol, so once the product to be purchased has been selected and the card number has been entered, an issuer window opens that asks for identification, displaying one of the following icons:
Your card and password details are protected by this security system from the moment they are entered. Once the identification is complete, the issuer informs COLEGIO API GIRONA that the purchase is being made by the cardholder, so that the cardholder can complete the process. If the identification has not been satisfactory, the issuer informs COLEGIO API GIRONA so that it can proceed accordingly.
This window is out of the control of COLEGIO API GIRONA, and its Issuer is responsible for any incident that may arise with it, and should contact this entity if it finds itself in this situation.
COLEGIO API GIRONA reserves the right to reject any operation carried out with a credit card. In this case we will proceed to refund the cash on the original card. In these cases and if the Client is interested in progressing in the purchase of the items, we will request a bank transfer.
Paypal account: it is the global leader in online payments and basically it is a secure payment system in which the user opens an account in the system that later allows him to make payments in many online stores around the world, using his card for this. credit or debit. Paypal will be the only one that will have the Client's bank details, being an intermediary between the Client and COLEGIO API GIRONA. This form of payment is immediate, at the moment in which the Client makes the payment, COLEGIO API GIRONA receives it and proceeds to process the order (after verifying that the data is correct). To register or obtain more information visit www.paypal.es, Paypal site for Spain. These links are external and link to pages with their own conditions of use and/or privacy.
Paypal will be in charge of managing the auto-renewal of the annual subscription to the Association. This auto-renew can be turned off at any time.
In case of non-payment by the Client, total or partial, on the due date agreed for one or more shipments of products, COLEGIO API GIRONA may suspend or cancel any pending shipment or Contract, without incurring liability for any damage or loss, including loss of profit, or damages due to delay or loss of production caused to the Client. The above faculty of COLEGIO API GIRONA will in no case release the Client from their contractual obligations in relation to the payments owed and the receipt of products.
All notifications, requests, requests and other communications that must be made by the parties in relation to these General Conditions, must be made in writing and it will be understood that they have been duly made when they have been delivered by hand or sent by ordinary mail to the address of the other party or to the latter's email, or to any other address or email that for these purposes each party may indicate in the other.
11. Nullity and inefficiency of the clauses
If any clause included in these general conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect this provision to the part of it that is null or ineffective, subsisting the General Conditions in everything else, having such disposition, or the part of it that is affected, for not being placed.
12. Alternative dispute resolution
If you have a dispute with a consumer and want to avoid going to court, alternative dispute resolution may be a good option. It is usually faster, easier and cheaper than a judicial procedure. It encompasses all the different ways of resolving a claim without going to court: "mediation", "conciliation", "arbitration", "consumer ombudsman", "complaints office", etc.
Department of Consumption of the Generalitat of Catalonia: the user/consumer can also access through the link for the resolution of disputes alternatively, accessing the following link:
13. Online dispute resolution
This platform is only valid for disputes between companies and consumers.
If you have a dispute with a consumer about an online purchase and want to avoid legal proceedings, the online dispute resolution platform may be the right tool to find a quick and cheap solution. You can use it to make a claim against a customer (for example, for non-payment) or the customer to make a claim against you.
If you have an online company, you must provide a direct link to the RLL platform from your website. Your email address must also be clearly indicated on the website.
When you are required (by law, affiliation or contract) to use a specific dispute resolution body, you must:
-communicate to consumers, through its website, the dispute resolution body and include it in the specifications.
-informing consumers about the RLL platform, the specifications and the offers sent by email.
14. Applicable law
The purchases made in COLEGIO API GIRONA are subject to Spanish legislation.
These General Contract Conditions are subject, among others, to the following Regulations:
- Ley 7/1996, de 15 de enero de Ordenación del Comercio Minorista (LOCM).
- Ley 7/1998, de 13 de abril, sobre condiciones generales de contratación (LCGC).
- Ley 3/2014, de 27 de marzo, por la que se modifica el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias, aprobado por Real Decreto Legislativo 1/2007, de 16 de noviembre ( "TRLGDCU").
- Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSICE).
- Ley Orgánica 3/2018, de 5 de diciembre, de protección de datos personales y garantía de los derechos digitales. ( "LOPD-GDD").
- Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo de 27 de abril de 2016 relativo a la protección de las personas físicas en lo que se refiere al tratamiento de datos personales ya la libre circulación de estos datos y por el que se deroga la Directiva 95/46/CE.
The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the domicile of COLEGIO API GIRONA.
These general contracting conditions are updated in October 2022.