This document aims to establish the general guidelines of the Quality in the Quality System COLLEGE OF REAL ESTATE AGENTS PROPERTY GIRONA, so as to ensure that all activities are performed in accordance with the requirements is based specified and the particular and general regulations that apply to achieve optimum levels of quality of service that will be reflected in the satisfaction of members and consumers, including processes for continual improvement of the system.

The Quality Manual applies to all functions of the AGENTS REAL ESTATE PROPERTY ASSOCIATION OF GIRONA that may affect the quality and it is mandatory for each of the members of the Assotiation..